Phone System Announcement (IVR) Recordings
Currently McGirvanmedia provide IVR and other phone system related content to many leading organisations including Coca-Cola, AMP, Citibank, Ergon, Energex, Dept Transport, MBF and 3-Mobile just to name a few.
- Step 1 / Voice selection
- Step 2 / Total IVR re-record.
- Step 3 / On standby for IVR updates with the same voice talent.
Response Time
36 to 48 hours. Urgent material can be turned around the same day if required. All material is recorded and mixed in our professional digital studios and supplied in any file format required (eg. wav mp3 aiff PCM, alaw, ulaw) and can be sent on CD or emailed within hours of production if necessary.
Scripting
McGirvanmedia have a dedicated scripting customer service department that will work closely with your nominated scripting contacts. We keep copies of all scripts and productions on file along with voice talent used, music tracks used, etc. We also email scripting update reminder prompts automatically and then follow this up with phone contact, entering all instructions and requests into our customer database.
Guarantees
All productions are covered by a national 24-hour replacement guarantee for the life of our service. Any equipment provided is also covered by an immediate replacement guarantee. Our aim is to provide a total maintenance and updating package for a simple monthly service fee.
The McGirvanmedia Track Record
Over the last 20 years our organisation has provided content services for the Corporate Image, Product Promotion and Customer Loyalty needs of well over 2,000 clients Australia-Wide. The group has also expanded into the broader Asia Pacific region and to the UK. We are at the cutting edge of technology in the delivery of Broadcast Standard Audio, Music and Data Content. We also produce Corporate & Product Film, Video, CD-ROM and DVD multimedia material.
Voice Over Samples
Alan McGirvan
Geoff Gordon
Loretta Ryan
Elise Greig
Angela Walsh
Paul Davies
LJ Stockwell
Todd Levi